Access to CD-ROM lost when GUI-mode Setup starts
Symptoms : When you are installing Microsoft Windows 2000, Setup may lose access to the CD-ROM drive after copying files and restarting. When this occurs, you receive the following error message:
Type the path where the file is located, and then click OK.
Copy file from:
If you click Cancel, you receive the following message:
An error has been encountered that prevents Setup from continuing.
Setup failed to install product catalogs. This is a fatal error. The setup log files should contain more information.
Press OK to view the setup log file.
If you click OK to view the Setup log, it contains the following message:
The DEVICE\CDROM0\I386\NT5INF.CAT catalog file could not be found. The error code is 1. This is a fatal error.
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
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